Florida neighbors band together to recover after one-two punch from hurricanes Helene and Milton

Published: Oct. 13, 2024 at 6:31 AM EDT|Updated: Oct. 13, 2024 at 1:25 PM EDT

TAMPA, Fla. (AP) — When ankle-deep floodwaters from Hurricane Helene bubbled up through the floors of their home, Kat Robinson-Malone and her husband sent a late-night text message to their neighbors two doors down: “Hey, we’re coming.”

The couple waded through the flooded street to the elevated front porch of Chris and Kara Sundar, whose home was built on higher ground, and handed over their 8-year-old daughter and a gas-powered generator.

The Sundars' lime-green house in southern Tampa also became a refuge for Brooke and Adam Carstensen, whose house next door to Robinson-Malone also flooded.

The three families met years earlier when their children became playmates, and the adults' friendships deepened during the coronavirus pandemic in 2020. So when Helene and Hurricane Milton struck Florida within two weeks of each other, the neighbors closed ranks as one big extended family, cooking meals together, taking turns watching children and cleaning out their damaged homes.

And as Milton threatened a direct strike on Tampa last week, the Malones, the Sundars and the Carstensens decided to evacuate together. They drove more than 450 miles (725 kilometers) in a caravan to metro Atlanta — seven adults, six children, four dogs and teenage Max Carstensen’s three pet rats.

“Everyone has, like, the chain saw or a tarp,” Robinson-Malone said Sunday. “But really the most important thing for us was the community we built. And that made all the difference for the hurricane rescue and the recovery. And now, hopefully, the restoration.”

Recovery efforts continued Sunday in storm-battered communities in central Florida, where President Joe Biden surveyed the devastation. Biden said he was thankful the damage from Milton was not as severe as officials had anticipated. But he said it was still a “cataclysmic” event for people caught in the path of the hurricane, which has been blamed for at least 11 deaths.

The number of homes and businesses in Florida still without electricity dropped to about 500,000 on Sunday, according to Poweroutage.us. That was down from more than 3 million after Milton made landfall Wednesday as a Category 3 storm.

Fuel shortages also appeared to be easing as more gas stations opened, and lines at pumps in the Tampa area looked notably shorter. Gov. Ron DeSantis announced nine sites where people can get 10 gallons (38 liters) each for free.

While recovery efforts were gaining steam, a full rebound will take far longer.

DeSantis cautioned that debris removal could take up to a year, even as Florida shifts nearly 3,000 workers to the cleanup. He said Biden has approved 100% federal reimbursement for those efforts for 90 days.

“The (removal of) debris has to be 24/7 over this 90-day period,” DeSantis said while speaking next to a pile of furniture, lumber and other debris in Treasure Island, an island city near St. Petersburg that has been battered by both recent hurricanes. “That’s the way you get the job done.”

National Weather Service meteorologist Paul Close said rivers will keep rising for the next several days and result in flooding, mostly around Tampa Bay and northward. Those areas got the most rain, which came on top of a wet summer that included several hurricanes.

Meanwhile, residents unable to move back into their damaged homes were making other arrangements.

A high rise construction crane broke apart and crashed into the building across the street during Hurricane Milton on Thursday, Oct. 10, 2024, in St. Petersburg, Fla. (AP Photo/Mike Carlson)(AP)
A high rise construction crane broke apart and crashed into the building across the street during Hurricane Milton on Thursday, Oct. 10, 2024, in St. Petersburg, Fla. (AP Photo/Mike Carlson)(AP)
A high rise construction crane broke apart and crashed into the building across the street during Hurricane Milton on Thursday, Oct. 10, 2024, in St. Petersburg, Fla. (AP Photo/Mike Carlson)(AP)
An aerial drone view shows Tropicana Field with the roof damaged after Hurricane Milton in downtown St. Petersburg, Fla., on Thursday, Oct. 10, 2024. (Dirk Shadd/Tampa Bay Times via AP)(AP)
The roof of the Tropicana Field is seen damaged the morning after Hurricane Milton hit the region, Thursday, Oct. 10, 2024, in St. Petersburg, Fla. (AP Photo/Julio Cortez)(AP)
The roof of the Tropicana Field is damaged the morning after Hurricane Milton hit the region, Thursday, Oct. 10, 2024, in St. Petersburg, Fla.(AP Photo/Julio Cortez)
Flood waters sit in an apartment complex where people are being rescued in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla.(AP Photo/Mike Stewart)
A house, center, lies toppled off its stilts after the passage of Hurricane Milton, alongside an empty lot where a home was swept away by Hurricane Helen, in Bradenton Beach on Anna Maria Island, Fla., Thursday, Oct. 10, 2024.(AP Photo/Rebecca Blackwell)
Houses lie in ruins after sustaining tornado and flood damage from Hurricane Milton, Thursday, Oct. 10, 2024, in Matlacha, Fla.(AP Photo/Marta Lavandier)
A car is submerged in flood water at an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla.(AP Photo/Mike Stewart)
A construction crane fell over into an office building that houses the Tampa Bay Times headquarters, Thursday, Oct. 10, 2024. (Tampa Bay Times via AP)(AP)
A house loses its awning after Hurricane Milton on Thursday, Oct. 10, 2024, in Tampa. (Jefferee Woo/Tampa Bay Times via AP)(AP)
A tree falls on the sidewalk in downtown in the aftermath of Hurricane Milton on Thursday, Oct. 10, 2024, in Tampa. (Jefferee Woo/Tampa Bay Times via AP)(AP)
Debris along Commonwealth Drive clogs the roadway after Hurricane Milton made landfall nearby Thursday, Oct. 10, 2024 in Siesta Key, Fla. (Chris Urso/Tampa Bay Times via AP)(AP)
A man negotiates driving through flood waters into a community surrounded with floodwaters the morning after Hurricane Milton hit the region, Thursday, Oct. 10, 2024, in Tampa, Fla. (AP Photo/Julio Cortez)(AP)
Debris and an awning of a gas station sits on the ground the morning after Hurricane Milton hit the region, Thursday, Oct. 10, 2024, in Tampa, Fla. (AP Photo/Julio Cortez)(AP)
This photo provided by Orange County Fire Rescue Department shows OCFRD along with OCSO working on water rescues after Hurricane Milton early Thursday, Oct. 10, 2024 near Orlando, Fla. (Orange County Fire Rescue Department via AP)(AP)
High water is seen near Hillsborough street in the aftermath of hurricane Milton, Thursday, Oct. 10, 2024, in Tampa, Fla. (AP Photo/Mike Stewart)(AP)
A house, center, lies toppled off its stilts after the passage of Hurricane Milton, alongside an empty lot where a home was swept away by Hurricane Helen, in Bradenton Beach on Anna Maria Island, Fla., Thursday, Oct. 10, 2024. (AP Photo/Rebecca Blackwell)(AP)
A water rescue boat moves in flood waters at an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)(AP)
A fallen tree lays over the street in the aftermath of Hurricane Milton on Thursday, Oct. 10, 2024 in Valrico, Fla. (AP Photo/Chris O'Meara)(AP)
A house lies in ruins after sustaining tornado and flood damage from Hurricane Milton, Thursday, Oct. 10, 2024, in Matlacha, Fla. (AP Photo/Marta Lavandier)(AP)
A traffic light hangs low as flood waters cover a road the morning after Hurricane Milton hit the region, Thursday, Oct. 10, 2024, in Tampa, Fla. (AP Photo/Julio Cortez)(AP)
High water is seen on Hillsborough street in the aftermath of hurricane Milton, Thursday, Oct. 10, 2024, in Tampa, Fla. (AP Photo/Mike Stewart)(AP)
A water rescue boat moves in flood waters at an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)(AP)
A construction crane fell over into an office building that houses the Tampa Bay Times headquarters, after Hurricane Milton, Thursday, Oct. 10, 2024. (Tampa Bay Times via AP)(AP)
Small boats rests on a pier after they were unmoored during Hurricane Milton, Thursday, Oct. 10, 2024, in Fort Myers, Fla. (AP Photo/Marta Lavandier)(AP)
The roof of Tropicana Field, the home of the Tampa Bay Rays, appeared to be badly damaged as Hurricane Milton passes Thursday, Oct. 10, 2024, in St. Petersburg, Fla. (Chris Urso/Tampa Bay Times via AP)(AP)
A construction crane fell over into an office building that houses the Tampa Bay Times headquarters, Thursday, Oct. 10, 2024. (Tampa Bay Times via AP)(AP)
Cattle graze near a greenhouse damaged by Hurricane Milton, Thursday, Oct. 10, 2024, in Odessa, Fla. (AP Photo/Julio Cortez)(AP)
Women look at an uprooted tree the morning after Hurricane Milton hit the region, Thursday, Oct. 10, 2024, in Odessa, Fla. (AP Photo/Julio Cortez)(AP)
The Ponce De Leon Hotel sign fell to the ground after Hurricane Milton made landfall in Florida, Thursday, Oct. 10, 2024 in St Petersburg. (Lauren Peace/Tampa Bay Times via AP)(AP)
El techo del Tropicana Field, el estadio de los Rays de Tampa Bay de la MLB, parece mostrar graves daños tras el paso del huracán Milton, el 10 de octubre de 2024, en St. Petersburg, Florida. (Chris Urso/Tampa Bay Times vía AP)(Chris Urso | AP)
A car is submerged in flood water at an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)(AP)
People are rescued from an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)(AP)
People await being rescued from an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)(AP)
A man and child leave a rescue boat after high flood waters entered their apartment in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)(AP)
A water rescue team member walks through flood waters at an apartment complex in the aftermath of Hurricane Milton, Thursday, Oct. 10, 2024, in Clearwater, Fla. (AP Photo/Mike Stewart)(AP)
A house lies toppled off its stilts after the passage of Hurricane Milton, in Bradenton Beach on Anna Maria Island, Fla., Thursday, Oct. 10, 2024. (AP Photo/Rebecca Blackwell)(AP)
Houses lie in ruins after sustaining tornado and flood damage from Hurricane Milton, Thursday, Oct. 10, 2024, in Matlacha, Fla. (AP Photo/Marta Lavandier)(AP)
The roof of the Tropicana Field is damaged the morning after Hurricane Milton hit the region, Thursday, Oct. 10, 2024, in St. Petersburg, Fla. (AP Photo/Julio Cortez)(AP)
An aerial view of Tropicana Field's shredded roof in downtown St. Petersburg, Fla., in the wake of Hurricane Milton early Thursday, Oct. 10, 2024. (Max Chesnes/Tampa Bay Times via AP)(AP)
A car sits in high water in front of a home in the aftermath of hurricane Milton, Thursday, Oct. 10, 2024, in Tampa, Fla. (AP Photo/Mike Stewart)(AP)
A car sits in high water in front of a home in the aftermath of hurricane Milton, Thursday, Oct. 10, 2024, in Tampa, Fla. (AP Photo/Mike Stewart)(AP)
Drone images above Tropicana Field, home of the Tampa Bay Rays, show the shredded roof of the dome and the cots on the field, set up for first responders, among the debris, Thursday, Oct. 10, 2024 in St. Petersburg, Fla. (Max Chesnes/Tampa Bay Times via AP)(AP)
A downed tree lies across a road after the passage of Hurricane Milton, in downtown Tampa, Fla., Thursday, Oct. 10, 2024. (AP Photo/Rebecca Blackwell)(AP)
The Ponce De Leon Hotel sign fell to the ground after Hurricane Milton made landfall in Florida, Thursday, Oct. 10, 2024 in St Petersburg. (Lauren Peace/Tampa Bay Times via AP)(AP)
Doug Manning surveys damage to his Siesta Key, Fla., home after Hurricane Milton made landfall nearby Thursday, Oct. 10, 2024. (Chris Urso/Tampa Bay Times via AP)(AP)
The roof of Tropicana Field, the home of the Tampa Bay Rays, appeared to be badly damaged as Hurricane Milton passes Thursday, Oct. 10, 2024, in St. Petersburg, Fla. (Chris Urso/Tampa Bay Times via AP)(AP)
Debris covers the ground near a crane that fell onto a building along 1st Avenue South in St. Petersburg, Fla., as Hurricane Milton's strong winds tore through the area Thursday, Oct. 10, 2024. (Chris Urso/Tampa Bay Times via AP)(AP)
Sea level drops at Cedar Key due to Hurricane Milton(WCJB)
Amy Sapanara, of Pinellas, Fla., walks with her dogs, Frankie and Dudley, near the hotel where she's taking shelter during Hurricane Milton, Wednesday, Oct. 9, 2024, in Tampa, Fla. (AP Photo/Julio Cortez)(AP)
Max Watts, of Buford, Ga., walks in the parking lot to check on a trailer parked outside the hotel where he is riding out Hurricane Milton with coworkers, Wednesday, Oct. 9, 2024, in Tampa, Fla. Watts, who works for a towing company, was deployed with colleagues to Florida to aid in the aftermath of the storm. (AP Photo/Julio Cortez)(AP)
A person walks under light rain ahead of the arrival of Hurricane Milton, Wednesday, Oct. 9, 2024, in Tampa, Fla. (AP Photo/Julio Cortez)(AP)
This GOES-16 GeoColor satellite image taken at 11:46 a.m. EDT and provided by National Oceanic and Atmospheric Administration (NOAA) shows Hurricane Milton in the Gulf of Mexico off the coast of Florida, Wednesday, Oct. 9, 2024. (NOAA via AP)(AP)
A possible tornado was spotted in Clewiston, Florida, ahead of Hurricane Milton's landfall. (Source: @skeletalpirate /TMX)
Downtown Tampa, Fla., is seen desolate ahead of the arrival of Hurricane Milton, Wednesday, Oct. 9, 2024. (AP Photo/Julio Cortez)(AP)
A car sits half-buried in sand as Bradenton Beach, Fla., which was in the process of cleaning up after Hurricane Helene, as Hurricane Milton approaches on Anna Maria Island, Tuesday, Oct. 8, 2024. (AP Photo/Rebecca Blackwell)(AP)
In this image taken with a drone, traffic flows eastbound along Interstate 4 as residents continue to follow evacuation orders ahead of Hurricane Milton, Tuesday, Oct. 8, 2024, in Tampa, Fla. (AP Photo/Julio Cortez)(AP)
North Miami Beach, Fla., public service workers Roshad Smiley, left, and Mikhail Pollar, foreground, load sandbags to help prevent flooding, to residents cars as Hurricane Milton prepares to strike Florida, Tuesday, Oct. 8, 2024, in North Miami Beach. (AP Photo/Wilfredo Lee)(AP)
North Miami Beach, Fla., public service workers fill sandbags, to distribute to residents to help prevent flooding, as Hurricane Milton prepares to strike Florida, Tuesday, Oct. 8, 2024, in North Miami Beach. (AP Photo/Wilfredo Lee)(AP)
Teams work to clean up piles of debris from Hurricane Helene flooding ahead of the arrival of Hurricane Milton, in Holmes Beach on Anna Maria Island, Fla., Tuesday, Oct. 8, 2024. (AP Photo/Rebecca Blackwell)(AP)
Calm weather greets tourists strolling past the various shops at the Disney Springs entertainment complex as Hurricane Milton threatens Florida, Tuesday, Oct. 8, 2024, in Lake Buena Vista, Fla. (AP Photo/John Raoux)(AP)
Linemen gather in front of hundreds of utility trucks staged, Tuesday, Oct. 8, 2024. at The Villages, Fla. in preparation for Hurricane Milton.(Stephen M. Dowell/Orlando Sentinel via AP)(AP)
North Miami Beach, Fla., public service worker Annarose Bellefleur shovels sand as workers load sandbags, to distribute to residents to help prevent flooding, as Hurricane Milton prepares to strike Florida, Tuesday, Oct. 8, 2024, in North Miami Beach. (AP Photo/Wilfredo Lee)(AP)
FILE - Guests at the Magic Kingdom at Walt Disney World brave wind and rain as bands of weather from Hurricane Debby pass through Central Florida, Aug. 5, 2024, in Bay Lake, Fla. (Joe Burbank/Orlando Sentinel via AP, file)(AP)
Salvage crews continue to clean up household debris, damaged in Hurricane Helene, Tuesday, Oct. 8, 2024, in Clearwater Beach, Fla., ahead of the possible landfall from Hurricane Milton. (AP Photo/Chris O'Meara)(AP)
Jim Smetzer puts up boards as his wife Annette clears merchandise from their camera store in preparation for Hurricane Milton on Tuesday, Oct. 8, 2024, in New Port Richey, Fla. (AP Photo/Mike Carlson)(AP)
A sign on a closed Waffle House on Highway US 19 in anticipation of Hurricane Milton on Tuesday, Oct. 8, 2024, in New Port Richey, Fla. (AP Photo/Mike Carlson)(AP)
Susana Ortiz fills out sand bags on the beach at the Davis Islands Yacht Basin as she prepares for the arrival of Hurricane Milton, Tuesday, Oct. 8, 2024, in Tampa, Fla. (AP Photo/Julio Cortez)(AP)
Highway signage announces the impending arrival of Hurricane Milton and the evacuations zones on Tuesday, Oct. 8, 2024, in Port Richey, Fla. (AP Photo/Mike Carlson)(Mike Carlson | AP)
Heavy traffic flows northbound on Interstate-75 as people evacuate the Tampa Bay area ahead of Hurricane Milton's arrival late Monday, Oct. 7, 2024, in Ocala, Fla. (AP Photo/Julio Cortez)(AP)
Contractors with the City of New Port Richey help clean debris left by Hurricane Helene in preparation for Hurricane Milton on Monday, Oct. 7, 2024, in New Port Richey, Fla. (AP Photo/Mike Carlson)(AP)
People from Florida's Gulf Coast started arriving in Charlotte Monday night, to get away from Hurricane Milton.(WBTV)
Cars wait in line to get into the parking lot for gas at Costco, Monday, Oct. 7, 2024, in Altamonte Springs, Fla., as residents prepare for the impact of approaching Hurricane Milton. (Joe Burbank/Orlando Sentinel via AP)(AP)
Shoppers load cases of water at the Costco at Costco, Monday, Oct. 7, 2024, in Altamonte Springs, Fla., as residents prepare for the impact of approaching Hurricane Milton. (Joe Burbank/Orlando Sentinel via AP)(AP)
A customer grabs a case of water at the Costco in Altamonte Springs, Fla., Monday, Oct. 7, 2024, as residents prepare for the impact of Hurricane Milton. (Joe Burbank/Orlando Sentinel via AP)(AP)
Rob Menard, owner of Reefers Social Club, finishes putting up boards and tape over windows Monday, Oct. 7, 2024, in Clearwater Beach, Fla., ahead of the possible arrival of Hurricane Milton. (AP Photo/Chris O'Meara)(AP)
Gas pumps are covered at a station Monday, Oct. 7, 2024, in Clearwater Beach, Fla., ahead of the possible arrival of Hurricane Milton. (AP Photo/Chris O'Meara)(AP)
Salvage works remove debris from Hurricane Helene flooding along the Gulf of Mexico Monday, Oct. 7, 2024, in Clearwater Beach, Fla. Crews are working to remove the debris before Hurricane Milton approaches Florida's west coast. (AP Photo/Chris O'Meara)(AP)
Motorists wait in line to fill gas tanks Monday, Oct. 7, 2024, in Riverview, Fla., before Hurricane Milton makes landfall along Florida's gulf coast. (AP Photo/Chris O'Meara)(AP)
Chloe Fleming, left, and Maya Teixiera don't let the rain from approaching Tropical Storm Milton dampen the day during Oktoberfest in Oakland Park, Fla., Sunday, Oct. 6, 2024. (Joe Cavaretta/South Florida Sun-Sentinel via AP)(AP)
This satellite image from the National Oceanic and Atmospheric Administration taken at 7:41pm ET on Sunday, Oct. 6, 2024, shows Hurricane Milton, which quickly intensified Sunday and is on track to become a major hurricane with the Tampa Bay, Fla., area in its sights. (NOAA via AP)(AP)

Robinson-Malone and her husband, Brian, bought a camper trailer that’s parked in their driveway. They plan to live there while their gutted home is repaired and also improved to make it more resilient against hurricanes.

“These storms, they’re just going to keep happening,” she said. “And we want to be prepared for it.”

The Carstensens plan to demolish what’s left of their flooded, low-slung home, which was built in 1949, and replace it with a new house higher off the ground. For the time being they are staying with Brooke Carstensen’s mother.

Chris Sundar said he’s questioning his plan to remain in Tampa until his children have all graduated from high school a decade from now. His house remains the home base for the families' kids, ages 8 to 13. On the wall there is a list of chores for them all, from folding laundry to emptying wastebaskets. Brooke Carstensen, a teacher, has helped the children through an extended period without school.

The Sundars lost both their vehicles when Helene’s storm surge flooded their garage, so they drove Robinson-Malone’s car when they evacuated to Georgia. Arriving, exhausted after the 14-hour trek, Chris Sundar said to Robinson-Malone: “This is where community shines or it falls apart.”

“And that night we got together and we all hung out,” he said.

On Sunday back in Florida, they worked together to remove sticks and logs from a large oak limb that dangled over another neighbor’s driveway. Brian Malone cut it up with a chain saw.

Tackling recovery as a group has made it seem far less overwhelming, Brooke Carstensen said. The families share tips and ideas on a group text thread. The Sundars threw an impromptu 13th birthday party for her son at their house between the storms. And she found solace and laughter from Brian Malone’s advice about rebounding: “How do you eat an elephant? One bite at a time.”

It’s why she wants to remain in Tampa, despite her concerns that Helene and Milton won’t be the last storms.

“Why do we live here in a place that’s trying to destroy us?” Brooke Carstensen said. “Well, it’s all the people that we have here.”